Mission, Values And Quality

Mission, Values and Quality

 

Mission

We listen to our customers within the banking automation and mobile computing industries in order to deliver innovative, highly responsive services that exceed their expectations. By continually developing our global resources and assets we aim to become the supplier of choice with a reputation for value, quality, integrity and dependability.

Values

TestLink excels by adhering strongly to core values:

Passion to Serve Wide

Think Outside Wide

Upfront and Professional Wide

TestLink has a strong ethical environmental policy and is officially certified to the ISO14001 quality standard.

 

Quality

TestLink is a leading provider of Vendor Managed Inventory solutions for the ATM maintenance sector and Financial Institutions.  We also carry out the repair and refurbishment of electronic and electromechanical products, including PC, datacoms and banking automation, as well as providing training services and sale of components for banking operations.

We are committed to continual improvement of all aspects of the business, including our Management System, to ensure our products and services meet our customer’s expectations. 

Our goal therefore, is to ensure that we maintain an environment in which every employee is fully committed to producing the highest standard of quality, and that all products and services supplied by TestLink are fully capable of meeting customer requirements.

We are committed to identifying and satisfying applicable requirements, such as customer or statutory and regulatory requirements.

Our company objectives are established in line with our strategic direction and reviewed by the management team and communicated to all employees via regular briefings. 

Our service credibility has produced confidence within our customers and, although we are always looking for ways to improve and develop our service, repeat business is a key aspect of our trading. 

The senior management team will review this policy on an annual basis to ensure that it continues to reflect the objectives of the Company.

                                                           

Greg Hughes

Managing Director

October 2017