Careers

Since 1989, TestLink has been providing great engineering solutions and customer service to the ATM industry globally.

With 160+ customers in 52 countries, we are well on our way to achieving our goal of becoming the biggest and best ATM parts and service businesses in the world.

As an ambitious and growing company, we are continually looking for talented, customer-focused individuals to join our team and contribute to our ongoing success. When you join the TestLink team, you’re supported by our years of experience and will benefit from the knowledge that has been built up through our growth so far. As a company within the technology and engineering sector, we know that continued evolution and innovation are vital. You’ll be joining a forward-thinking culture, a place where you can learn and progress, but also be supported in implementing your own ideas.

A women holding a mobile phone while using an ATM

Open and friendly culture

Our teams are based across a variety of environments, small offices, large open-plan offices, warehouses, workshops, stores and even different countries. One thing they all have in common is our open and friendly way of working. The senior management team is approachable and accessible – their doors are always open, and everyone is encouraged to share feedback and voice ideas. We even have dedicated ‘back to floor’ days where directors spend the day working in a particular part of the business.

We are a collaborative business and teams are encouraged to build strong working relationships. When you join TestLink, you are joining a team that cares, not just about your work and development, but about you as an individual. We have a number of employee benefits that are designed to support you in and out of work, such as our Employee Assistance program, giving you access to free legal advice, second medical opinions and a counselling and wellbeing support service.

What do we offer?

  • Talented and supportive teams

  • Investment in training and development

  • A reward and recognition scheme

  • Staff events and competitions

  • Length of service awards

  • Bonuses and uncapped commission

  • Opportunities to travel

  • Support for professional qualifications

  • Pensions, life assurance and company sick pay

  • Up to 25 days holiday plus bank holidays

  • Free parking and a company discounts scheme

  • Employee Assistance Program

Take a look around our website for an insight into life at TestLink,
what we do, the types of career opportunities we offer
and our current vacancies.

Vacancies

Areas of Opportunity

Production

Production is at the center of the business, a group of multi-skilled teams who work to repair modules, refurbish ATMs and strip machines for parts. Set within a well-equipped workshop environment, the teams are responsible for producing the company’s products. Their work consists of taking apart old or damaged ATMs, inspecting, testing and repairing parts so that they may be reused. They also diagnose and repair new and known electrical and mechanical faults. A career in production will suit you if you have a practical and logical approach and enjoy being hands-on.

Warehousing

The warehousing function at TestLink incorporates several teams including stores, logistics, goods in and dispatch, and together, they are the gateway of our business. The teams organize and deliver everything the company produces, in the most effective and efficient way, as well as receiving and distributing all of the materials required. A career in warehousing will suit you if you’re methodical, team-oriented and enjoy a practical role.

Management

Our management teams are the thread that pulls all the different functions of our business together. They work to ensure we are continually improving in terms of the efficiency and the effectiveness of what we do, from the senior management team leading the delivery of our strategy through to the production management team balancing the volumes of project and routine work orders. A key part of the role for all our managers is to mentor and develop the leadership of tomorrow. In fact, 70% of our current managers were developed and promoted internally. A career in management will suit you if you have a strategic mind, can work calmly under pressure and have the communication skills to lead and inspire people.

Procurement

The procurement department feeds the company’s activity, providing vital parts for production to repair and refurbish, services and supplies for the head office and piece parts and modules for the sales team. The department delivers the end-to-end supply chain function, including procurement planning, sourcing, purchasing, contract management, logistics support and inventory management. A career in procurement will suit you if you have an entrepreneurial spirit, enjoy negotiation and working with numbers and you want a dynamic and varied role.

Sales and account management

Our sales and account management teams are the face of our business. They represent our customers within TestLink and represent TestLink with our customers. They are tasked with identifying the right opportunities for us to partner with a business so we can maximize the life and availability of their ATM estates. They build and nurture relationships, articulate the great things we do for our customers and secure the business that helps our company grow. A career in sales or account management will suit you if you have great communication skills, a passion for developing business and love to work with people.

Quality and engineering

Both our quality and engineering teams are pivotal to ensuring we are at the forefront of our industry and remain the ATM experts. Quality is the guardian of our superior level of workmanship. Our teams ensure that high production standards are maintained and the best materials are used for the job. The engineering teams work to solve complex faults and discover and introduce more efficient or reliable processes. Together they work to develop preventative repair techniques and adapt the business to evolving technologies.

“I joined TestLink as a production technician. I applied for the role as the opportunity to work in a multi-skilled team really appealed to me. My varied role enabled me to work on a range of projects which helped me to develop and learn. I had a particular interest in helping colleagues learn new repair processes and developed a skill for training new technicians. Thanks to these opportunities to challenge myself, and the mentoring and guidance that managers and other team leaders provided, I was successful in securing a promotion to become a team leader in our Ohio workshop.”

Nick, Workshop Team Leader

“I joined TestLink in 2015 as a customer inventory controller. My role was to receive faulty parts from our regional stocking locations around the country and then forward them to our production workshop for repair, as well as dispatching finished production from the workshop out to field engineers and regional stocking locations. I was given the opportunity to learn different parts of the function, shadow the senior inventory controller, and step in to cover for annual leave. I really enjoyed getting the chance to liaise with our customers and coordinate the day’s work for my team. After a year, I secured a promotion so I now fulfil these functions all of the time.”

Sue, Senior Inventory Controller

“I started my career with TestLink as a production technician. I’ve always been interested in how things work and problem-solving, and TestLink proved to be the perfect opportunity to build a career in the world of engineering. After a short time, I was successful in securing a promotion and became a cell leader. This gave me a great opportunity to demonstrate my leadership and communication skills, and introduce some of the ideas I had for production improvements.

TestLink is really good at spotting talent and providing opportunities to develop. I later progressed to became a production team leader and now I am the assistant production manager in the UK. TestLink places a lot of focus on developing talent and promoting from within the business, so it’s the ideal place to turn a job into a career.”

Dominic, Assistant Production Manager

“I joined TestLink in 2002 and a lot has changed in that time. As a company revolving around a technical product, we naturally have a need to continually evolve. I originally joined the company as a technician and worked my way up through the business in technical roles. In 2018, I was asked to consider a move to sales. I was keen to continue developing and contributing to the success of TestLink, and after 16 years, this change brought a whole new challenge. I spent a few years as the part sales manager, and built a team of sales executives to sell ATM parts across the globe. That experience enabled me to build a commercial skillset to go along with my existing management skills and together with my in-depth technical and industry knowledge, I can provide the ideal support, guidance and leadership for our sales team to thrive and succeed. Last year I had the privilege of becoming a director.”

Seb, Global Sales Director

“After college, I considered going on to university, but I felt a more hands-on method of learning would suit me better, so I opted for an engineering apprenticeship with TestLink instead. I chose TestLink as their apprenticeship scheme offered the most variety in terms the different types of work and projects that I would be involved with.

The whole team was supportive throughout my apprenticeship and I was offered lots of guidance. It’s great to work with like-minded individuals and there is a good sense of camaraderie in the workshop, which is why I decided to continue my career with TestLink at the end of my apprenticeship. In the five years since my apprenticeship ended I’ve had lots of opportunities to progress and develop. I’ve spent time as a technical buyer and supported our US team with sales. I am now a quality engineer and recently completed the Lean Six Sigma qualification, so the learning never stops!”

Spencer, Quality Engineer

Want to know more? Contact TestLink’s support team today.

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How to find us

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TestLink Services Ltd
1 Factory Road, Poole, UK, BH16 5SJ Registered Company Number 02598460
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TestLink USA INC
11445 Century Circle West, Ohio, USA, 45246
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Mississippi
104 Cypress Cove, Flowood, MS 39232
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