Cassette Repair Service
From our impressive repair facilities in the USA and Europe we provide our ATM Cassette repair expertise across the globe. Wherever you are in the world you can enjoy the benefits of our 30 years of industry experience.
Our repair service is specifically designed to improve your ATM network performance and reduce your operational costs.
How do we do that? By ensuring all of our customers receive…
More Than Just A Repair
In order to help you maintain your estate at maximum efficiency we do more than simply replace a faulty component.
Every cassette that comes to us for repair undergoes an intensive remanufacturing process. This way we identify not only the failed component but any other components that are showing advanced signs of wear.
Our repair processes have been continually developed to maximise reliability and drive down costs. Every cassette we repair is stripped down, inspected and undergoes preventative maintenance.
We believe by identifying and replacing components before they fail, we maximise the performance of your estate by increasing ATM uptime and reduce your costs.
One Service For All Of Your Cassettes
Our expertly trained ATM Repair Technicians are able to repair and refurbish cassettes across all of the major ATM manufacturers, including;
If you have multiple brands and models within your estate you’ll find all of the expertise required in one place, TestLink.
Maximum Inventory Value
We are committed to delivering value. This is why on average we only wrote off 0.05% of all parts that come to us for repair as beyond economical repair.
It takes a lot for our Engineers and Technicians to give up on your ATM cassettes.
For your piece of mind and convenience you are able to track the progress of your repair. We have developed a web based portal that allows you to track all of your parts in repair.
At the press of a button, you can access a comprehensive set of reports that can be exported as either an Excel document or PDF file.
A Quick Turnaround
Our average turnaround time is an impressive 3-5 days. We fully understand the importance of having your ATMs fully functional and transacting at all times.
Our short lead times are ideal if want a quick and efficient way to add additional capacity to your own inhouse repair function, or you need to repair technology that you don’t yet have an established skillset for.
We also offer a rapid 1-day repair service. You get the same great value and quality and receive your working cassette within 24 hours. Read more about our Advance Exchange Service here.