Product Engineer

Location Poole, Dorset
Salary £DOE

Diebold Product Engineer – 37.5 hours – Poole,UK - Salary dependant on experience


Over 30 years ago we had a vision, to build one of the biggest and best ATM parts and service businesses in the world. We are now looking for a talented Diebold specialist to help us in our journey to achieving this goal.

This full-time position, working in our Poole facility, is more than just a job, it is the chance to take the next step and advance your career. A great opportunity for anyone with experience as a Support Engineer, Product Technician, 3rd Line Engineer, Technical Trainer or similar.

Is this a company you can build your career with?

Founded in 1989, TestLink have been providing parts supply and refurbishment services to major ATM providers around the world for over 30 years. We hire people who are upfront and professional, with a passion for service and a think-outside-the-box mentality to help us to understand and exceed the expectations of our customers. Our global success is down to our people, we're all about setting you up to build a promising career.

With our recent acquisition by the US-based Brink’s Global Services, now is an exciting time to join us as we further expand our global reach to over 250,000 serviced ATMs all over the world. From the US to the Philippines, with 53 operating countries there are endless opportunities for personal and professional growth.

What will your role be?

You will play a key role in growing and improving TestLink’s inhouse knowledge regarding Wincor and Diebold ATMs, enabling us to continue to develop repair and refurbishment processes. You’ll be our resident expert, assisting both colleague and customers with technical challenges relating to the Diebold technology, via phone, video calls and in-person. You’ll assist in developing and delivering technical training both within our workshop and customer sites, as well as supporting our sales and procurement teams with product specific knowledge.

As part of the wider Engineering Team you’ll work on projects to refine our vehicle tech kits, develop field -fixable components and improve security devices.

Is this role right for you?

To succeed in this role you’ll need to have a good understanding of both new and legacy Diebold equipment. You will have spent time as a Field Engineer maintaining Wincor and/or Diebold Nixdorf ATMs or worked as a Senior Workshop Technician or similar repairing and refurbishing Wincor and/or Diebold ATM modules.

You’ll use your logical and methodical approach to prepare clear and concise documentation, be well organised with some experience of managing others and/or small projects and a self starter, able to focus on the immediate requirements and plan for other tasks. You’ll make great use of your natural trouble-shooting and problem solving skills.

The Package

In addition to success, job satisfaction, opportunities for training and self-development, you'll also get;

  • A competitive salary, dependant on previous experience
  • Annual performance bonus
  • Benefits package consisting of: Vitality health cover, pension, employee assistance programme, 23 days holiday plus 8 bank holidays that rises with service, plus more.

If you are looking for a career with a company that rewards good work, empowers employees and provides opportunities for training and development, apply now!

What do we offer?

  • Talented and Supportive Teams
  • Investment in Training and Development
  • A Reward and Recognition Scheme
  • Staff Events and Competitions
  • Length of Service Awards
  • Bonuses and Uncapped Commission
  • Opportunities to travel
  • Support for Professional Qualifications
  • Pensions, Life Assurance and Company Sick Pay
  • Up To 25 Days Holiday plus Bank Holidays
  • Free Parking and a Company Discounts Scheme
  • Employee Assistance Programme

A Passion to Serve

Think Outside The Box

Upfront & Professional


Current LRQA logo - 2014


Dorset Biz